Healthcare Analytics
Tracking & Improving Patient Engagement
By continuously monitoring and analyzing data, we make data-driven decisions to refine your healthcare marketing campaigns for better patient engagement and higher ROI.
To ensure your hospital, clinic, or healthcare practice reaches more patients and improves online engagement, we track and analyze essential website performance metrics.
Understanding these insights helps optimize your digital strategy, enhance patient experience, and increase appointment bookings.
By understanding patient behavior and preferences, we ensure your resources are allocated effectively, focusing on strategies that yield the best results and improve patient acquisition.
Our Approach To Measure Effectiveness
Tracking website traffic helps us understand how many potential patients visit your site and where they come from. We analyze:
- Overall Website Visits – How many users visit your site daily, weekly, and monthly
- New vs. Returning Patients – Are users coming back, or are they first-time visitors?
- Most Visited Pages – Which healthcare services or treatments attract the most attention?
Why It Matters? Understanding traffic trends helps refine marketing strategies to attract more patients.
Patients find your website through different sources. We track:
- Organic Search (Google & Bing) – Patients searching for services like “cardiologist near me”
- Paid Ads (Google Ads, Facebook Ads) – How well are ad campaigns driving traffic?
- Social Media (Facebook, Instagram, LinkedIn, YouTube) – Which platforms generate the most patient interest?
- Direct Traffic – Patients typing your website URL directly
- Referral Traffic – Visitors from healthcare directories, blogs, or partnerships
Why It Matters? Knowing where your traffic comes from helps invest resources in the most effective channels.
Bounce rate measures how many visitors leave your site without taking any action. We analyze:
- High Bounce Rate Pages – Identifying pages where patients drop off
- Slow Page Load Times – Ensuring a fast, mobile-friendly experience
- Content Relevance – Making sure content meets patient expectations
Why It Matters? A high bounce rate signals the need for better content, user experience, and page speed
Tracking exit pages helps pinpoint where users leave before booking an appointment. We optimize:
- Service Pages – Ensuring clear CTAs (Book an Appointment, Call Now)
- Contact & Appointment Forms – Making scheduling easier and reducing friction
- Educational Blogs – Encouraging patients to explore more pages instead of leaving
Why It Matters? Reducing exits improves conversion rates and patient engagement.
Conversion rate measures how many visitors take an action, such as:
- Scheduling an Appointment – Through an online booking system
- Calling Your Clinic – Clicking the contact number from the website
- Filling Out a Contact Form – Requesting more information
Why It Matters? Improving conversions means more patient inquiries and higher ROI.
The churn rate shows how many patients stop engaging with your healthcare brand over time. We track:
- Patient Retention – How many visitors come back for repeat visits
- Engagement Metrics – Are they signing up for newsletters, following social media, or revisiting content?
- Follow-Up Marketing – Using email reminders, social media updates, and retargeting ads to keep patients engaged
Why It Matters? Lower churn = Stronger patient relationships and better long-term growth.
Why choose PeakLadder?
Leads Generated
Clients
Client Centric Approach
We're happy to have great client retention by delivering consistent value to turn satisfied clients into lifelong partners
Here at PeakLadder, we’re more than just a Online Marketing Agency delivering SEO, PPC and Social Media services. We share responsibilities as your front end sales lead, working closely together to build trust, establish authority in the field, and guide patients toward making informed decisions about their healthcare needs.
Platforms for Marketing & Lead Generation
